Help & Support

We are here to help. Get support, report bugs, resolve account or billing issues, or leave feedback.

Looking for a guide? You will find useful links below.

Submit a Support Ticket

Fastest way to report critical issues

If you are seeing a major issue in your Breakroom world, submit a ticket directly through the dashboard. These are prioritised and go straight to our support team.

Go to Dashboard Support

Can’t Access the Dashboard?

If you are locked out and cannot access the viewer or dashboard, send us an email and we will get back to you as soon as we can.

Email Support

Browse Documentation

Step-by-step guides and FAQs

From platform setup to training tools, our documentation covers everything you need. Perfect if you prefer to troubleshoot on your own.

Visit Documentation

Report a Viewer Bug

Ideal for reporting in-world issues

To report a bug from inside the viewer, press F5.

You can attach logs and describe what happened, this helps us pinpoint the issue faster.

How to Report in the Viewer